Director of Service Delivery, EMEA at Glue Networks
Online Media | London, United Kingdom, GB
With 15 years experience, Francois is a digital media professional with expert project management and product development skills across multiple internet and mobile applications in the media and entertainment space. Accustomed to ambitious projects (multi-territory, multi-lingual, multi-platform), Francois has a deep understanding and expertise in demanding environments (media, banking).
Francois has a passion for technology, media and design and has combined these interests in a number of ways during his career.
Based in London, he currently holds the position of Director of Service Delivery, EMEA at Glue Networks. In addition, he also sits on the boards of Glue Networks (Sacramento) and Le Fooding (Paris), and works on a consultancy basis as a digital media expert.
Most recently, Francois held the position of Director, Digital Media Operations at MTV Networks International in London – with a posting in New York – creating and supporting all int'l content production and delivery workflows for 164 territories across Asia-Pacific, Canada, Europe, Middle East & Africa and Latin America.
Francois began his career at MTV Networks France as Department Manager for Internet and Mobile, followed by a position in London where he oversaw digital media and broadcast technical developments across the EMEA region as Project Manager for MTV Networks Europe.
Prior to this, Francois developed a large number of websites for blue chip companies (Société Générale, Siemens, Renault) and co-founded a successful online art auction company in 1999.
Recent achievements:
• Launched L’Officiel des Galeries & Musées, France’s leading art guide iPhone app, selected by Apple as iPhone App Of The Week in June 2011
• Redefined France’s leading car maker Renault’s entire social media strategy in early 2011
• Developed MTV's online music video library, one of the industry’s largest with +30K titles available across 124 territories in 2009
Specialties: High-profile consumer-facing internet/mobile product development.
Digital content production and operations strategy expert.
Established, experienced and results-driven people manager.
Internet, mobile and video streaming technical expertise.
Aug
2011 - Present
Director of Service Delivery, EMEA / Glue Networks
Overseeing the professional delivery of Glue Networks' European client projects to time, cost and specification, Francois ensures a seamless technical support service between Europe and the engineering teams based in California.
Jul
2010 - Present
Board Advisor & Angel Investor / Glue Networks
Advising the US-based start-up on tactical technology strategy, with a focus on the development of their web-based network management application. Glue Networks, developer and provider of the planet’s first enterprise-grade cloud-based VPN service, has secured $4.5 million in Series A financing round in early 2011.
Feb
2010 - Present
Board Advisor / Fooding / Mmm!
Advising the food event and restaurant guide company on their digital offering (LeFooding.com site re-launch in 2010, Fooding Guide 2011 iPhone app, Guide 2012 iPhone, Android and Bada apps) and partnerships (Condé Nast, Mappy.fr, TGV, Pages Jaunes, etc.).
Feb
2010 - Present
Digital Media Strategist & Creative Technologist / Consultant / Freelance
Working on a consultancy basis with leading blue-chip organisations like Renault and Groupama to help them formulate their social media strategy and create new ways to drive engagement and revenue.
Oct
2007 -
Jan
2010
Director, Digital Operations / MTV Networks International
Director, Digital Operations for all 164 international territories across Asia-Pacific, Canada, Europe, Middle East & Africa and Latin America. Full oversight of London-based team with remote report to Vice President, Content & Operations, MTV Networks in New York.
Achieved best-ever results for EMAs website in 2008 with +60mm votes and 470K live videos streamed in three hours: up +100% vs 2007.
Developed digital delivery workflow for music videos between the major record labels and 35 broadband players.
Nov
2006 -
Oct
2007
Director, Multimedia / MTV Networks International
Director, Multimedia for all territories ex-US. Managed a team of nine developers, designers and video editors in London.
Successfully launched the broadband channel MTV Overdrive in 10 key markets including Australia, Germany and the UK, within 10 months.
Jun
2005 -
Nov
2006
Project Manager, Interactive / MTV Networks Europe
Interactive Media Project Manager (Internet and mobile) for all European countries. Worked with MTV Networks teams throughout Europe, technical departments based in London and external partners.
Led more than 20 interactive media projects through their entire life cycle during 18-month period.
Managed the online broadcast of the 2005 EMAs: traffic tripled vs 2004.
Coordinated technical activities for the launch of new MTV mobile phone channel broadcast across 9 European countries.
Feb
2001 -
May
2005
Interactive & Technical Manager / MTV Networks France
Department Manager, Internet followed by Internet & Mobile (2002) for France, Belgium, and Switzerland - €100K budget, supervised six employees and reported directly to the President of MTV Networks France. Member of the MTV Networks France Strategic Committee.
Created, organised, and maintained internet operations, including business development, content production, cross-media promotion and technical strategy.
Developed and launched channel website, mtv.fr, in six months:
• 400K visits and 3mm pages per month within first year.
• Reduced content management costs by more than 50%.
Rolled out WAP and I-MODE services, launched the first-ever 100% SMS TV programme in French market.
1998 -
2001
Consultant - Internet Specialist / Self - Employed
ODDO & CIE GROUP (Paris, 600 employees, French investment firm)
Internet Project Manager (1999 - 2000) Supervised three developers and reported to Director, IT Development.
• Provided Oddo & Cie with a competitive edge over large financial institutions by developing a new online stock market trading system.
• Advised on the selection of a technical platform (ASP/J2EE).
OXION.COM (Paris/London, five associates, Online art auction company)
Co-Founder and Technical Director (1999)
• Defined the sales and marketing strategy and business plan.
• Generated a multi-currency, bilingual website: €180K revenues within four weeks.
ASPASIA WEB AGENCY (Paris, Internet development agency)
Internet Developer for several key accounts (1998 -1999)
• Successfully completed an intranet development project for international electronics company, Siemens.
SOCIÉTÉ GÉNÉRALE (La Défense, 5th largest European bank)
Web Developer for large intranet applications, 25K users (1998)
• Developed tools to be administered by non-technicians (Human Resources).
1996 -
1998
Internet Developer / Smile
Permanent position following a successful 10-month assignment.
Enabled client/server applications on web technologies.
-
1991
-
1996
Ecole supérieure d'Informatique, Electronique et Automatique
Master's Degree in C/S and E/E
in
specialising in Artificial Intelligence